We subscribe to the professional standards of practice developed for creative firms.

Consultation. Except in unusual circumstances, Arty Creations would make one free, introductory visit to a prospective client. Subsequent calls would be part of a billable assignment, unless both parties agree otherwise.

Speculative work. Client organizations should not ask for work to be done “on speculation”—i.e., to have the assignment contingent on approval of the work. Speculative work is subject to widespread abuse, increases prices, and is otherwise unprofessional.

Estimates & proposals. When sufficient information is provided, Arty Creations would prepare a written estimate or proposal of assignment schedule, costs, and terms and conditions. When sufficient detailed information is not provided, it is the obligation of Arty Creations to say so. If information is unavailable, pricing would be based on an hourly labor rate with frequent reviews of time expended. No assignment would be started without a signed acceptance of the estimate or proposal, or a purchase order authorization.

Billing. The client organization has the right to expect that the price on an estimate or proposal, plus additional expenses and taxes, will be the invoiced price unless otherwise appended, verbally or in writing, before invoicing.

Confidentiality. The client organization should expect that any information or material provided will be treated confidentially, and that all reasonable efforts will be taken to safeguard it. If requested,
Arty Creations would willingly sign a nondisclosure agreement.

Conflict of interest. Arty Creations engaged in advertising and public relations would not work for two clients who are directly competitive. It is acceptable for firms engaged in other types of assignments to work with competitive clients, but not simultaneously. Where there is concern about conflict of interest, it is the responsibility of Arty Creations to ask the first client if it is permissible to also accept the work of the second.

Working arrangements. Unless otherwise stipulated, every assignment is considered to comprise two equal sections: product specifics, market objectives, budget and approvals are the responsibility of the client organization; conceptual approaches, creativity, management, and production expertise are the responsibility of Arty Creations.

Submissions. It is the responsibility of Arty Creations to recommend what, in its professional opinion, is the best way to meet the client’s objectives. Similarly, it is its responsibility to follow the direction, input, criticisms, and comments of the client organization closely.

Ownership. The final output of Arty Creations becomes, after payment, the property of the client organization except in the case of illustration or photography, or where otherwise indicated. However, all preparatory materials (sketches, concepts not utilized, artwork, mechanical files, computer files, etc.) remain the property of Arty Creations.

Approvals. It is the sole responsibility of the client organization to review all material before production and to attest to its accuracy.

Non use. In accordance with accepted professional services practice, the client organization is financially obligated for work done, whether or not it is utilized. In the event of dissatisfaction, Arty Creations would resign at the earliest possible date and make an effort to find another firm to continue.

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